WorkCompWire
Full article on: workcompwire.com
Through comprehensive support, Paradigm’s Vocational Case Managers help injured workers identify and develop key skills to stay at work or successfully re-enter the workforce
For people affected by workplace injuries of any type or severity, being out of work is often a major life event that can bring uncertainty and doubt about the future. When recovering, injured workers frequently contend with loss of motivation and identity, broken social connections and routines, and increased isolation. These and other risk factors can jeopardize the return-to-work process, creating a compounding negative effect on behavioral health that diminishes confidence and fuels a disability mindset.
In cases where return to work has become challenging or uncertain, vocational case managers play an essential role in improving outcomes and helping restore hope for a brighter future. During this pivotal time, injured workers benefit substantially from various services, including job analysis, ergonomic assessments, skill enhancement, resume development and interview preparation, and job placement. Through counseling, encouragement, and coaching, Vocational Case Managers foster self-identity and self-esteem, while cultivating the sense of purpose and economic stability that come with meaningful work.
Creating a clear pathway back to gainful employment helps every participant in the recovery process, from injured workers and their families to employers, plan administrators, and payers. As part of a broader suite of high-quality Case Management Solutions, Paradigm’s Vocational Case Management team is comprised of master’s-prepared, nationally certified experts with advanced capabilities for identifying and rebuilding the skills that help get injured workers across the finish line and back to gainful employment. Through a proactive approach to engaging vocational services, Paradigm has delivered consistent results for their clients that reduce costs and restore purpose, with a 6:1 average return on investment for Transitional Return to Work files and over 91% of those cases closing with a medical release to return to work.
Successful recoveries start on day one
When an injured person’s future work life is in question, immediate post-injury intervention makes all the difference. To achieve the best possible outcomes, early in the process, injured workers should undergo a thorough vocational assessment to determine affected skills and set tangible recovery goals. Establishing this baseline and setting recovery benchmarks early on encourages a recovery and return-to-work-focused mindset for everyone involved.
During this critical phase, clients need vocational case management that brings industry-specific expertise, extensive labor market knowledge, and community resource partnerships that facilitate success. Upon referral, Paradigm Vocational Case Managers receive assignments within 12-24 hours, and make contact with key stakeholders within 24-48 hours. A comprehensive job analysis provides the essential information physicians need to make return-to-work decisions, while ongoing communication and recommendations keep clients up to date with progress.
Moving toward recovery, one step at a time
As the recovery process continues, vocational case managers are there to work closely with injured workers to identify and develop needed skills to return to suitable employment. After initial evaluation, case managers perform a wide range of duties, including visiting worksites, meeting face-to-face with injured workers, performing ongoing assessments, and setting return-to-work goals. Vocational case managers can also help identify transferable skills for appropriate employment opportunities if an alternative to the pre-injury position is needed.
Paradigm Vocational Case Managers undergo extensive training to assist with rebuilding and retraining core job skills. This means helping with a wide range of physical and behavioral challenges to ensure the injured worker has the extensive support they need to go back on the job. The Paradigm team leverages advanced solutions—including vocational assessments, job development and placement support, job-seeking skills training, labor market surveys, loss of earnings capacity, expert testimony, and transitional return-to-work services. During the life of the case, clients can expect regular supervisory reviews and quality audits to confirm proactive movement toward return to work and case closure.
A higher level of vocational case management
To deliver rapid intervention and dedicated expertise throughout the recovery process, Paradigm Vocational Case Management brings an unmatched set of credentials, resources, and experience to the table. With more than 20 years of expertise in this field, Paradigm has an unparalleled ability to foster timely return to work, while providing all necessary information for claim adjudication and informed physician decision-making.
Paradigm Vocational Case Managers are state certified in all jurisdictionally required regions, offer bilingual services, and have a sterling reputation for quality in each marketplace. In an evolving case management environment, our team knows how to achieve successful outcomes, with defensible vocational opinions through both traditional in-person service delivery and virtual channels. Through a fully customizable vocational program, Paradigm provides carriers, plan administrators, and employers with the people and resources that make a difference, and consistently deliver results that restore purpose and reduce costs during recovery:
- 91% of Transitional Return to Work files close with a medical release to return to work
- 6:1 average return on investment for Transitional Return to Work files
- Successfully litigated defense of Consultative files
Paradigm also delivers unmatched quality assurance and service for clients, with scorecards focused on customer service, timeliness of handling referrals, documentation of vocational rehabilitation plans, and time to placement, among other key metrics.
Industry-leading case management solutions—from time of injury to return to work
The workers’ compensation landscape is changing at a rapid pace, which is why an experienced, expert-backed team to manage recovery for high-stakes workplace injuries is so crucial. Paradigm’s nationwide team of highly skilled case managers offers a suite of quality solutions—including Field Case Management, Field Case Management-Catastrophic, Telephonic Case Management, Vocational Services, and 24/7 Nurse Triage and Telemedicine—which help injured workers successfully navigate recovery, while delivering life-changing, cost-saving outcomes.
Take the first step to timely and successful return to work: Learn more about Paradigm’s Case Management Solutions and how to refer a case today.
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This is a sponsored post from WorkCompWire marketing partner Paradigm
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