We lead with experience—and by example.

Our leadership team has a depth of experience that’s unmatched in the industry. All of our leaders have a keen desire to change the paradigm of healthcare—for the better.

John S. Watts, Jr.

CEO

John S. Watts, Jr.
CEO
John joined Paradigm in 2017 with a mission to bring Paradigm’s unique catastrophic care solution to more markets and more people. John’s career includes 12 years in senior leadership and CEO roles at Anthem. He’s also served on the boards of several healthcare companies.
John S. Watts, Jr. LinkedIn Profile
Kathy Galia

President, Workers’ Compensation Solutions

Kathy Galia
President, Workers’ Compensation Solutions
Kathy leads the Paradigm’s Workers’ Compensation business, with responsibility for all Workers’ Compensation products excluding Payment Integrity. She brings more than 20 years of healthcare and insurance experience, including a background as a registered nurse and case manager.
Kathy Galia LinkedIn Profile
Cathy Hartman

Chief Healthcare Solutions Officer

Cathy Hartman
Chief Healthcare Solutions Officer
Cathy leads Paradigm’s Healthcare business unit developing and executing a growth strategy and product roadmap. She has 25+ years of experience leading go-to-market strategy and product innovation. Cathy's career includes executive leadership roles at Amwell, BCBSMA, and Health Dialog.
Cathy Hartman LinkedIn Profile
Tom Mastri

EVP, Finance & Chief Operating Officer

Tom Mastri
EVP, Finance & Chief Operating Officer
Tom leads Paradigm’s finance and M&A strategy and oversees Payment Integrity, Network Development, and Provider Operations, supporting alignment across Paradigm's financial, network, and payment capabilities. He serves on the company’s Board of Directors.
Tom Mastri LinkedIn Profile
Kevin Turner

Chief Growth Officer

Kevin Turner
Chief Growth Officer
Kevin leads Paradigm’s sales, account management, sales operations, and product development. He has more than 30 years of experience in workers’ compensation and claims management.
Kevin Turner LinkedIn Profile
Jennifer Hinshaw

Chief Marketing Officer

Jennifer Hinshaw
Chief Marketing Officer
Jennifer is responsible for corporate strategy, marketing, and strategic partnerships to support Paradigm's growth. Previously, she led admissions, contracting, and strategic initiatives for CRC Health/Acadia Healthcare and was a partner in Accenture’s healthcare strategy practice.
Jennifer Hinshaw LinkedIn Profile
Thomas Schenk, MD

Chief Medical Officer

Thomas Schenk, MD
Chief Medical Officer
Tom, Chief Medical Officer of Paradigm, joined the company in January 2023, following Paradigm’s acquisition of Welvie. He is board certified and has been practicing pediatric medicine for 25 years. He also served as EVP and CMO at BCBS of Western NY and BlueShield of Northeastern NY.
Thomas Schenk, MD LinkedIn Profile
Michael Choo, MD

Chief Medical Officer, Workers' Compensation

Michael Choo, MD
Chief Medical Officer, Workers' Compensation
Michael is a physician executive responsible for Paradigm’s physician networks, centers of excellence, outcomes R&D, and CQI. He is an emergency medicine instructor at Wright State University’s Boonshoft School of Medicine and a former CEO for Regional Care Hospital Partners.
Michael Choo, MD LinkedIn Profile
Karen Jones

Chief Human Resources Officer

Karen Jones
Chief Human Resources Officer
Karen leads Paradigm’s workforce strategy, operations, and talent acquisition, as well as our employee development and rewards programs. She’s a proven HR executive with experience at innovative startups and multinational companies, including Experian, HP, and Avaya.
Karen Jones LinkedIn Profile
Rashmi Nijagal

General Counsel & Chief Compliance Officer

Rashmi Nijagal
General Counsel & Chief Compliance Officer
Rashmi leads our team of attorneys and compliance professionals, providing legal counsel across the enterprise. Before joining Paradigm, she was a litigation attorney responsible for defending physicians, acute care hospitals, and insurance carriers in trial and appellate courts.
Rashmi Nijagal LinkedIn Profile
Craig Burns

Chief Information Officer

Craig Burns
Chief Information Officer
Craig directs information, technology, and security at Paradigm. He has more than 25 years of experience leading IT teams and processes for healthcare and insurance companies, including Coventry Workers’ Compensation Services and First Health.
Craig Burns LinkedIn Profile