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2021 Women to Watch Awards Profile: Kathy Galia

Business Insurance
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Kathy Galia | Age: 51
Senior vice president and general manager, Clinical Solutions

Paradigm Management Services LLC
South Seaville, New Jersey

Kathy Galia has worked her way up into workers compensation executive leadership through her ability to build large-scale initiatives that genuinely improve the lives of people with serious health care challenges.

When she joined Paradigm in 2019 from Hartford Financial Services Group Inc., she already had a record of combining strategic business leadership with clinical knowledge of acute workplace injuries, said John Watts Jr., CEO of the workers comp care management company.

A trained nurse, Ms. Galia “approaches every tactical initiative and decision from the perspective of a patient advocate with an unwavering dedication to health and wellness,” Mr. Watts said.

“Kathy has an impressive talent for identifying and responding to emerging trends in health care that is rooted in exceptional vision, foresight and an ability to build highly functional teams,” he said. “She brings a confident, refreshing style to our business with a sense of professionalism that is devoid of ego.”

While working through the challenges of the COVID-19 pandemic, Ms. Galia oversaw the launch of Paradigm Contagion Care, an award-winning service designed to help workers with COVID-19 and their families recover from the disease.

“Over the last year my team has embraced and succeeded in turning a challenge into an opportunity,” Ms. Galia said. “During the pandemic, my clinical team quickly pivoted and developed a clinical management program specifically focused on helping manage those diagnosed with COVID-19 who require critical care and rehabilitation.”

This year, Ms. Galia sponsored a partnership with care providers Shirley Ryan AbilityLab and Brooks Rehabilitation and has been a key figure in bringing a lower-severity injury treatment plan to the market.

“We’ve had the opportunity to help many impacted individuals and their families navigate this difficult journey,” she said.

“The work we’ve done to bring behavioral health to the forefront of assisting the ‘whole person’ has allowed a holistic approach to clinical management and has resulted in better clinical outcomes.”