Better Outcomes for All

Restoring health and hope while providing value to everyone across the continuum of coverage:

Reinsurers & Lloyd’s of London insurance market

First dollar payers

Channel partners

Injured workers & families

Delivering value to your clients, together

Brain injuries, spinal cord injuries, severe burns, amputations, and multiple trauma injuries turn the lives of injured workers upside down and create costly volatility for those covering the claims. Paradigm helps manage the uncertainty of these highly complex cases with clinical expertise and data-driven care management.

For nearly 35 years, we've delivered superior outcomes for catastrophically injured workers while minimizing risk for first dollar payers and reinsurers. Utilizing intelligence from 20,000 catastrophic cases, Paradigm's data-driven model—delivered by a specialized team of clinical experts—provides a proven path forward that creates better outcomes, controls costs, and prevents losses from escalating into reinsurance layers. Your clients benefit from:

Catastrophic injury expertise and insights
Cost containment strategies
Data-driven decisions
Accurate ultimate cost projections
Specialized claims consultations
Better outcomes for all
Injured Worker with Family and Representative

HERO Catastrophic® Outcome Plans

Medical risk transfer

Medical risk transfer until verifiable and mutually agreed-upon outcomes are achieved

Fixed cost

Fixed pricing with clear functional and clinical outcomes—guaranteed

Guided by experts

Dedicated team of medical and behavioral health experts hand-selected for each case

Psychosocial support

Fully integrated psychosocial support for the injured worker and family throughout recovery

Learn more

Outcomes you and your clients can count on

Paradigm's superior outcomes—validated by a leading independent actuarial firm—create lasting impact for catastrophically injured workers, their families, and payers.

Case study

Learn how we helped an injured worker return to work after he experienced a severe acquired brain injury and multiple trauma from a 35-foot fall—while creating $316,000 in long-term savings for our client.

Read full case study

 Case study cover

Cost certainty for legacy cases

For complex or chronic claims with delayed recovery, we offer Restorative Recovery Plans—a time-based, expert-guided management plan focused on stabilizing the medical and behavioral healthcare configuration of the injured worker. This unique solution puts the injured worker’s recovery on track, while providing continued risk protection and cost stabilization for our clients.

Case examples:

Recurrent infections and wounds
Chronic musculoskeletal/neuropathic pain conditions
Complex daily care, DME, and/or living environment needs
Behavioral dysfunction/deterioration
Catastrophic cases at least six months post-injury
Instability with care configuration and/or family support

Insights from Paradigm

Click the resources below—including articles and webinars from leading industry sources—to gain insights into the key factors driving elevated costs.


We welcome the opportunity to continue our discussion

Cody Marks
Cody Marks

Senior Vice President, Strategic Partnerships

Cody Marks

Senior Vice President, Strategic Partnerships

Cody is responsible for developing and growing Paradigm’s partnerships with TPA, reinsurance, and excess carrier markets. He has 20 years of experience in strategy, operational leadership, sales leadership, managed care, claims administration, and client service.

Kathy Galia
Kathy Galia

Chief Clinical Solutions Officer

Kathy Galia

Chief Clinical Solutions Officer

Kathy is responsible for Paradigm’s outcomes-focused clinical solutions, including catastrophic, risk-based products, and case management services. She has over 20 years of experience in the healthcare and insurance industries—and a background as a registered nurse and case manager.

Kevin Turner
Kevin Turner

Chief Growth Officer

Kevin Turner

Chief Growth Officer

Kevin leads Paradigm’s sales, account management, sales operations, and product development. He has more than 30 years of experience in workers’ compensation and claims management.

Jim Frerking
Jim Frerking

Senior Vice President, Sales

Jim Frerking

Senior Vice President, Sales

Jim leads the Clinical Solutions, Risk sales team. He has worked in the workers’ compensation risk management field for more than 30 years, with a focus on business development and sales management.