Meet Evelyn Bonilla, BA, RN, CCM, A Paradigm Director of Clinical Services

Paradigm − April 17, 2018 − filed under Medical Expertise

What do you do at Paradigm?

I’m a Director of Clinical Services in chronic pain. We provide individuals a second chance at life by helping them come to a decision to reduce or completely eliminate their dependence on opiates. We work closely with these injured workers and create plans to help them manage their chronic pain without having to use narcotics.

What is attractive or appealing about working with Paradigm?

Where do I begin? Paradigm is at the forefront of trauma and chronic pain. I started here 6 years ago, and I’ve witnessed how our approach has become best-in-class. We are industry leaders. Our success lies in addressing the bio-psycho-social aspects of an individual and how that effects their recovery from injury. We treat the whole person. I love that. I love the culture here too. We keep pushing ourselves to get better at managing the most difficult, complex claims.

Opiate dependence is an epidemic that has a devastating impact on people and prevents them from living to their full potential. Here at Paradigm, we put the patient at the center of what we do and we empower them to make choices that help them take back control of their lives.

I started in this industry 21 years ago as a telephonic case manager. Back then no one ever asked about an injured workers’ mental well-being. It was considered taboo. We also never asked about the effectiveness of having people on certain meds for so long. We’ve come a long way from those days.

Paradigm has proven that understanding the bio-psycho-social aspect of a claimant’s history is at the core of helping people get back on their feet. Bill McAweeney and Dr. Steven Moskowitz are real pioneers and I am so happy to have them as mentors and teachers. The models they’ve developed are now being adopted as industry standard.

Our competitors and other industry players are trying hard to copy what we do, but none have achieved our outcomes! I love knowing that we are leaders in this field.

What do you enjoy doing in your spare time?

My passions include fitness, women’s basketball and travel.

I am a “fitness” nut. My day starts at 5:30am where I join friends in a spin class, boot camp, or weight training at my local gym. I’ve also recently incorporated running outdoors into my routine (about 15 miles per week along the Schuylkill River here in Philadelphia). I’m training for a half marathon. Getting my exercise in early every morning sets the tone for a great, positive day. Mindset is everything.

I also love cheering on my daughter, Evelina. She’s a high school senior and a starter on the varsity basketball team. I admire her discipline, determination and sportsmanship. She’s worked through some injuries this year that required surgery but she’s back on her feet and getting back into the game.

What is an accomplishment you are most proud of? It can be work-related or personal.

I’m also proud of my son, Alex, who is an infantryman in the U.S. Army. He’s based in Germany and is specializing in flying drones. He’s trained with NATO forces from Britain, Poland, Germany, Romania and The Netherlands. Watching him develop into a young man with purpose is especially gratifying.

Is there one piece of advice you would like to share?

Be kind to yourself and do something that makes you happy every day.

  • Henry said,

    Great write-up! Opiod epidemic is front and center these days, great to read about people that are focused and doing great work in this space. Way to go Evelyn and Paradigm for taking an different approach and helping people overcome this devastating addiction.

  • Betsy Robinson said,

    Your positive attitude toward living by caring for one’s mind, body and spirit is clearly mirrored in your work with those injured workers in greatest need, Reversing the downward spiral caused by chronic pain requires an approach that considers the whole person…. and it is so much more evolved than the traditional approach to injured workers, as you mentioned. I believe that, as an industry, we lost our way when we took the injured worker out of the center of her/his recovery. It is positive that we are now paying attention to their full needs in order to support their return to health and life.

  • Lisa Ulrich said,

    What a great article and truly reflective of both Paradigm and Evelyn. Evelyn is one of the most energetic, knowledgeable, kind and disciplined people I know. She’s an active listener and processor who takes what she hears, combines it with her intellectual capital and moves it into action in the best interest of the injured workers as well as co-workers. Kudos to Paradigm for recognizing what an asset Evelyn is to their organization as well as to those they serve – the injured workers who need them the most!

  • Nancy Crago RN, CCM said,

    I have worked with Evelyn for most of her time at Paradigm. She is a wonderful resource on chronic pain. She has helped me strategize on plans to help our injured workers move on with their lives, through detox, functional restoration, and other methods. Evelyn is a true expert on the transtheoretical model of change. She has provided training at Eastern Alliance as well an being a resource to understand how it works and what we see with various injured workers. Evelyn is a wonderful Director of Clinical Services, wanted the best for each injured worker and customer.

  • James Young said,

    Evelyn, Your skill and passion for serving our injured workers’ is infectious. Your drive to improve lives and provide the injured worker with the highest potential quality of life reminds us all of our true north herre at Paradigm. Thank you!

  • Suzanne Emmet said,

    I’ve worked with Evelyn for over 5 years now as Eastern Alliance has partnered with Paradigm’s chronic pain team to help our injured workers avoid or recover from addiction to opioids. Evelyn’s clinical knowledge, passion for what she does, and her true commitment to our partnership has been key to our success with this program. She is an asset to Paradigm and to Eastern!

  • Corey Menard said,

    What a well done article and truly accurate representation of Paradigm and our great colleague, Evelyn. I have had the pleasure of working with Evelyn very closely on the complex pain program for the past two years. Her passion for the work that we do is on display immediately whether it is on the phone with a client/prospect or speaking at a conference. We are truly fortunate to have someone with the drive and expertise that she has on our team. Thank you, Evelyn !!

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