Nurse Case Manager

Paradigm Outcomes’ nurse case managers, referred to as Network Managers (NWMs), are onsite advocates for the injured worker and his or her family. The nurse case manager begins each case with a comprehensive face-to-face assessment of the injured worker to gather diagnosis-specific clinical data. Then the nurse case manager collaborates with the Paradigm Management Team and treating providers to create an outcome-directed management plan and coordinate services.

The nurse case manager also establishes a relationship with the injured worker and the family to make sure everyone understands all aspects of the plan. The nurse case manager accompanies the injured worker across all care settings to prevent potential problems and facilitate timely access to the necessary resources. This regular, proactive attention significantly improves outcomes and quality of life while supporting these individuals through a difficult time.

Paradigm’s nurse case managers are specialized professionals. Paradigm Outcomes carefully selects specialized nurse case managers with an average of 15 years of experience with catastrophic injuries and complex conditions. They maintain active RN licenses in their states, as well as additional certifications such as CCM, CRRN, CDMS or CRC. Additionally, Paradigm’s nurse case managers have:

  • A minimum of five years of experience managing catastrophic injury cases onsite
  • A minimum of two years of experience managing chronic disability and complex pain cases
  • Case management experience or clinical experience in managing acquired brain injury, spinal cord injury, multiple orthopedic and/or soft tissue trauma, significant amputation, burns and other severe occupational related injuries
  • Workers’ compensation board recognized or certified as a catastrophic care provider in states where statutorily required
  • Rigorous training to ensure they understand Paradigm’s unique and specialized outcome management system
  • Pain specific training and precepting for those who manage complex pain cases
  • Ongoing continuous educational training and support to remain up-to-date on cutting-edge clinical research and new treatments, including the potential benefits and risks of each